Refunds & Exchange Policy
If you live within the U.A.E and would like to exchange an item for a different size, please email us at firstname.lastname@example.org with your order # and we will assist you.
FÍO Athletics Refund & Exchange Policy.
- Something not right? No problem. Let us know and we’ll get it straightened out.
- Exchanges & Refunds are available within the U.A.E. The first exchange is FREE, however multiple exchanges following will carry a 15 AED delivery charge each time.
- For Refunds, item(s) must be unworn, unwashed & still in its original packaging. All labels must still be attached to return the goods. Refunds will carry a delivery charge of 15 AED when the refund and collection is made.
- Item(s) cannot be returned or exchanged if the care label has been cut/removed.
- All items are thoroughly inspected before any action is taken.
- You have 7 days from the date you received your items to make a return.
- Orders part paid on card & gift card will receive refunds to the gift card first.
- Please allow up to 7 business days for us to process a refund.
- Please allow up to 3 business days for us to process an exchange.