FÍO Athletics Returns & Exchanges Policy.

  • Something not right? No problem. Let us know by emailing us at, and we’ll get it straightened out. If you cannot find what you are looking for here, please check out our FAQs
  • Exchanges & Refunds are available within the U.A.E. The first exchange is FREE, however multiple exchanges following will carry a 20 AED delivery charge each time. Please note that on SALE items, we only offer exchanges within the first 3 days of purchase, and refunds will not be accepted. 
  • All items sold during The Black Friday Sale will NOT be entitled to a free exchange or refund, as items are already heavily discounted. If you would like to exchange an item from Black Friday, it will come with a 30 AED delivery charge.
  • For Refunds, item(s) must be unworn, unwashed & still in its original packaging. All labels must still be attached to return the goods. 
  • Item(s) cannot be returned or exchanged if the care label has been cut/removed. 
  • All items are thoroughly inspected before any action is taken.
  • You have 7 days from the date you received your items to make a return. 
  • Orders part paid on card & gift card will receive refunds to the gift card first.  
  • Please allow up to 7 business days for us to process a refund.
  • Please allow up to 3 business days for us to process an exchange.
  • COD orders are not eligible for refunds, but in return will receive store credit.